Legal

Terms & Conditions

Last Updated: 18 February 2025  ·  Effective Date: 18 February 2025

Please read these Terms & Conditions ("Terms") carefully before using the website located at quorieanlas.live or engaging Quorient's services. By accessing our website or proceeding with a service enquiry, you agree to be bound by these Terms.

1. Definitions

• "Agreement" means these Terms together with any project-specific statement of work or engagement letter.
• "Service" means the NLP consulting and development services offered by Quorient, including text classification systems, multilingual document summarisation, and NLP feasibility reviews.
• "We/Us/Our" refers to Quorient, operating from 3 Fusionopolis Way, #09-21, Symbiosis, Singapore 138633.
• "User/You" means any individual or organisation accessing our website or engaging our services.
• "Content" means all materials produced by Quorient during a project engagement, including code, models, documentation, and written assessments.

2. Acceptance of Terms

By using our website or submitting a contact form enquiry, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are accessing these services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Service Description

Quorient provides applied NLP consulting and development services. Our core offerings are:

• Text Classification & Tagging System development (SGD 1,980 standard scope)
• Multilingual Document Summarisation workflow development (SGD 1,350 standard scope)
• NLP Feasibility Review — written technical assessment (SGD 390 fixed fee)

Services are provided primarily to organisations based in or operating from Singapore. Engagements with organisations in other jurisdictions are considered on a case-by-case basis. All prices are in Singapore Dollars (SGD) and exclusive of applicable taxes unless stated otherwise.

4. User Responsibilities

You agree to:

• Provide accurate information when submitting enquiries or during project onboarding
• Hold appropriate rights or permissions for any data you provide for use in NLP development
• Not use our website in any manner that is unlawful, harmful, or in violation of third-party rights
• Not attempt to gain unauthorised access to any part of our website or systems

5. Intellectual Property

All website content — including text, design, and structure — is the property of Quorient and protected under applicable Singapore intellectual property law. Reproduction without written permission is not permitted.

Deliverables produced under a project engagement (code, models, documentation) are transferred to the client in full upon receipt of final payment, unless otherwise agreed in writing. Quorient retains no ongoing rights to client-specific deliverables after transfer, except as required for legal record-keeping.

Quorient retains rights to generic methodologies, frameworks, and tooling that are not specific to a client's data or domain.

6. Payment Terms

Unless otherwise specified in a project engagement letter:

• NLP Feasibility Review: full payment required before work commences
• Development engagements: 50% upon project confirmation, 50% upon delivery
• Payment is due within 14 days of invoice date
• Late payments may incur interest at the rate of 1.5% per month on the outstanding balance

We accept bank transfer (FAST/GIRO) and corporate cheque. All payments are in SGD.

7. Service Delivery Terms

Project timelines are estimates based on the scope agreed at engagement commencement. Delays caused by the client's failure to provide data, feedback, or approvals on schedule may extend project timelines proportionally. Quorient will notify the client of any material delay and its cause.

Scope changes requested after project commencement will be assessed and, if agreed, documented in a written scope amendment. Additional charges may apply.

8. Confidentiality

Quorient treats all client data and project-related information as confidential. We will not disclose client data or project details to third parties except where required by law or with the client's written consent. A formal confidentiality agreement is available upon request for engagements involving sensitive data.

9. Disclaimers

NLP systems produce probabilistic outputs. Quorient makes no representation that any system we develop will achieve specific accuracy targets in production use after delivery, as performance depends on data quality, operational conditions, and changes to input data distributions over time.

Our website is provided "as is". We do not warrant that the website will be uninterrupted, error-free, or free from viruses or harmful components.

10. Limitation of Liability

To the maximum extent permitted by Singapore law, Quorient's aggregate liability to any client for all claims arising under or in connection with a service engagement shall not exceed the total fees paid by that client for the engagement in question.

We shall not be liable for indirect, consequential, incidental, or special damages, including loss of profits, loss of data, or business interruption, arising from the use of our services or website, whether based on contract, tort, or any other theory.

11. Indemnification

You agree to indemnify and hold Quorient harmless from any claims, damages, or expenses arising from your breach of these Terms, your misuse of our services, or your infringement of any third-party right in connection with data or materials you provide to us.

12. Termination

Either party may terminate a project engagement with 14 days' written notice. In the event of termination, fees for work completed up to the termination date are payable by the client. Deliverables produced up to that point will be provided in their current state.

Quorient may immediately suspend or terminate access to our website for users who breach these Terms.

13. Dispute Resolution

Any dispute arising from or in connection with these Terms or a service engagement shall first be referred to good-faith negotiation between the parties. If not resolved within 30 days, either party may refer the dispute to mediation at the Singapore Mediation Centre. If mediation is unsuccessful, disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

14. Governing Law

These Terms and any disputes arising from them are governed by the laws of the Republic of Singapore, without regard to its conflict of law provisions.

15. General Provisions

• Entire agreement: These Terms, together with any engagement letter, constitute the entire agreement between the parties.
• Severability: If any provision is held invalid, the remaining provisions continue in full effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision.
• Assignment: You may not assign your rights under these Terms without our prior written consent.

16. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after an update constitutes acceptance of the revised Terms.

17. Contact

Quorient
3 Fusionopolis Way, #09-21, Symbiosis
Singapore 138633
Email: [email protected]